The Flint App is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains in detail what data we collect, how we use it, how we protect it, and your rights regarding your personal information. By using The Flint App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.
The Flint App ("we," "us," or "our") operates a mental strength and journaling application designed to help users reflect on their thoughts, track their emotional well-being, and receive personalised AI-generated insights. This Privacy Policy applies to all users of The Flint App, regardless of how you access or use our services, whether through mobile applications, web interfaces, or any other means.
We recognize that mental health and personal reflection data is among the most sensitive information you can share. Therefore, we have implemented comprehensive privacy protections and security measures to ensure your data remains private, secure, and under your control at all times.
This Privacy Policy is designed to be transparent and comprehensive, providing you with a clear understanding of our data practices. We encourage you to read this policy carefully and contact us if you have any questions or concerns about how we handle your personal information.
When you create an account with The Flint App, we collect your email address, which serves as your unique identifier and primary means of communication. Your email address is used for account authentication, password recovery, important service notifications, and customer support communications. We also collect your name (optional) and a securely hashed version of your password for account security.
You may choose to provide additional personal context to enhance your experience with The Flint App. This optional information may include your age, occupation, relationship status, faith or spiritual beliefs, and other demographic information that helps our AI provide more relevant and personalised responses. You may also set goals, identify challenges you're working on, specify your preferred AI tone, and provide information about your physical activities. All profile information is entirely optional, and you can modify or remove this information at any time through your account settings.
The core functionality of The Flint App revolves around your journal entries, which may include written text, voice recordings that are transcribed to text, mood selections, emotional state indicators, and timestamps. We collect and store this information to provide you with personalised AI responses, track your emotional patterns over time, and help you reflect on your mental and emotional journey.
All journal entries are encrypted end-to-end using AES-256-GCM encryption. This means that your journal content is encrypted before being stored in our database, and only you have access to read your personal content. The encryption ensures that not even our team members or system administrators can view your journal entries.
When you choose to use voice input for your journal entries, we temporarily process your voice recordings through OpenAI's Whisper API to convert speech to text. The original voice recordings are never stored on our servers or retained after transcription. Only the resulting text transcript is saved as part of your journal entry, subject to the same end-to-end encryption as written entries.
We collect basic usage data to improve our service and understand how users interact with The Flint App. This includes information such as when you submit journal entries, which features you use most frequently, session duration, and general app performance metrics. This data is collected in an anonymized format and cannot be linked back to your specific journal content or personal identity.
To ensure optimal performance and security, we may collect technical information about your device, including device type, operating system version, app version, and basic technical identifiers necessary for app functionality. This information is used solely for technical support, security monitoring, and service improvement purposes.
Your personal information is used primarily to deliver the core functionality of The Flint App. This includes processing your journal entries to generate personalised AI responses, providing insights based on your emotional patterns and personal context, helping you track your mindset and emotional well-being over time, and customising the app experience to match your preferences and needs.
We use aggregated, anonymized usage data to improve The Flint App's functionality, develop new features, identify and fix technical issues, and understand user needs and preferences. This data is processed in a way that cannot be traced back to individual users or their specific journal content.
We use your email address to send important service notifications, respond to your support requests, provide updates about significant changes to our service or policies, and send welcome emails when you create an account. We may also send password reset emails when requested.
Marketing Communications: With your consent, we may also use your email address to send you marketing communications about new features, mental health tips, motivational content, and other relevant information that may interest you. You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings.
The Flint App uses Claude, an AI model developed by Anthropic, to generate personalised responses to your journal entries. When you submit a journal entry, your content is temporarily decrypted and sent to Anthropic's secure servers for processing. The AI analyses your entry along with relevant context from your profile to generate a thoughtful, personalised response.
Importantly, Anthropic does not store, retain, or use your personal data for any purpose beyond generating your specific response. Your journal content is processed temporarily and securely, then immediately discarded from Anthropic's systems once your response is delivered. Anthropic does not use your data to train their AI models or for any other commercial purposes.
When you use voice input, your speech is processed through OpenAI's Whisper API to convert audio to text. This processing happens in real-time, and the original audio recording is never stored or retained by either The Flint App or OpenAI. Only the resulting text transcript is saved as part of your journal entry.
We use Resend as our email service provider to send important communications such as welcome emails, password reset emails, and service notifications. Resend processes your email address and name solely for the purpose of delivering these communications. We maintain data processing agreements with Resend that strictly limit how your data can be used and require compliance with applicable privacy laws.
Your data is stored using Neon, a fully managed PostgreSQL database provider that maintains comprehensive security features. Neon provides enterprise-grade security including encryption at rest, encrypted backups, network isolation, and comprehensive access controls. All data is stored in secure data centers with physical security measures, redundant systems, and regular security audits.
All personal data is encrypted both in transit and at rest. Your journal entries receive additional end-to-end encryption using AES-256-GCM, ensuring that only you can decrypt and read your personal content. We implement multiple layers of security including secure authentication protocols, row-level security policies, regular security assessments, and strict access controls that limit data access to authorized personnel only.
We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Journal entries and profile information are retained until you choose to delete them or close your account. When you delete specific journal entries or your entire account, the data is immediately removed from our active systems and marked for permanent deletion from our backups within 30 days.
You have the right to access all personal data we hold about you. You can access most of your data directly through The Flint App interface, including viewing, editing, and deleting individual journal entries, updating your profile information, and reviewing your account settings and preferences.
You have comprehensive deletion rights over your personal data. You can delete individual journal entries at any time through the app interface, remove specific profile information while keeping your account active, or delete your entire account and all associated data.
To exercise any of these rights, contact us at theflintmind@mentalbillionaire.com. We will respond to your request within 30 days and may ask for verification of your identity to protect your privacy.
Key Third-Party Services:
All third-party services are carefully selected based on their commitment to privacy and security. We maintain data processing agreements that strictly limit how your data can be used and require immediate deletion after processing.
The Flint App is designed for users aged 18 and older. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age, we will take immediate steps to delete that information and terminate the account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify users through the app, via email, or by posting a prominent notice on our website. Your continued use of The Flint App after any changes indicates your acceptance of the updated policy.
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: theflintmind@mentalbillionaire.com
We aim to respond to all privacy-related inquiries within 48 hours and will provide a complete response within 30 days.
This Privacy Policy represents our commitment to protecting your privacy and maintaining the confidentiality of your personal information. We recognize that trust is earned through consistent action, and we are dedicated to maintaining the highest standards of privacy protection for all users of The Flint App.